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SwimLocker.com Returns and Exchanges

We are confident in our products and service, but understand that sometimes, things don't work out. If your order didn't work out, please contact us immediately so we can help make it right. Your order number will speed the process.

	Unused merchandise in like-new condition	Swimwear	Defective items
Status	These items have undamaged packing materials and attached, undamaged tags.	Swimwear can only be returned unworn, with tags, packaging and protective shield in place. We will not refund or exchange used swimwear.	All SwimLocker.com products are guaranteed against defects. Check your items upon receipt—you have 20 days to notify us of problems. We will happily exchange any item that was shipped to you in a defective state—just send us the defective product. Include your order number or a copy of the invoice. Several of our products also carry manufacturer's warranties.
Return	Send the product back within 20 days. Include your order number or a copy of the invoice. We’ll refund the product purchase price to your credit card.	Send the product back within 20 days. Include your order number or a copy of the invoice. We’ll refund the product purchase price to your credit card.


Exchange	Send the product back within 20 days. Include your order number or a copy of the invoice. We’ll adjust your credit card charge to reflect the current transaction, plus add $7.95 for shipping your new item to you.	Send the product back within 20 days. Include your order number or a copy of the invoice. We'll adjust your credit card charge to reflect the current transaction, plus add $7.95 for shipping your new item to you.


No returns on grab bag suits or swimsuits that have been worn. We do not refund shipping costs.

Comments? Questions? support@swimlocker.com

Sending something back? Please tell us about it!
___ Wrong product shipped
___ Item is defective (how?)
___ Item is not what I expected
___ Other (please explain)

What should we do?
___ Exchange (please specify)
___ Refund

Send returns or exchanges to:
SwimLocker Returns
Your Order Number
7401 Nez Perce Trace
Manor, TX 78653

If your initial purchase was made with a credit or debit card, your credit will be issued to the same card account. We make every effort to process transactions quickly, but due to our own billing cycles and the credit company's billing cycles, please allow 15-30 days for the credit to appear on your monthly statement.